Know what's happening when care happens.
The Porter app puts real-time visibility in your hands. Check-ins, care notes, messaging—everything you need to stay connected and informed.
Porter App Interface
Check-ins & Care Notes
Stay in the loop
Get updates as they happen. See when your caregiver checks in, what care was provided, and any notes or observations. No waiting. No wondering.
Open Porter AppWhat you can do in Porter
Visit Check-Ins
Receive notifications when your caregiver arrives and departs. You'll know exactly when each visit happens and how long they stay.
Care Notes
After every visit, get detailed notes about what was done, how your loved one is doing, and any observations the caregiver wants to share.
Direct Messaging
Message your caregiver or our team directly through the app. Ask questions, share updates, or discuss any needs that come up.
Schedule Visibility
See your care schedule at a glance. Know what days and times care is happening, and get notified if anything changes.
Caregiver Profile
Access important information about your caregiver, including certifications, availability, and contact information all in one place.
Secure & Private
All information is encrypted and private. Only you and your care team can see what's in Porter. Your information is protected.
Visit check-ins: Real-time peace of mind
Every time your caregiver arrives and leaves, you get a notification on your phone. No surprises. No guessing. You'll see exactly when care is happening.
This is especially valuable if you're at work, traveling, or just want to stay connected with what's happening at home. Some families use check-ins to verify that scheduled visits are happening as planned. Others just appreciate knowing their loved one has someone there.
You control how you want to be notified—push notifications, text, email. Your preference.
Mobile push notification
Arrival/departure alert
Care notes: Detailed documentation
After every visit, your caregiver adds notes about what happened, how your loved one is feeling, and anything important you should know about.
These aren't generic checklists. They're personalized observations. Maybe your caregiver noticed your mom seems tired today. Or that your dad had a great conversation about his favorite sports team. Or that they're running low on groceries.
All of this builds a complete picture of your loved one's wellbeing. Over time, you'll start to see patterns and trends that help you make informed decisions about their care.
Daily care documentation
Activities and observations
Messaging: Direct communication
Have a question? Need something adjusted? Just want to share an update? Send a message directly through Porter and your caregiver or our team can respond right away.
This beats playing phone tag or waiting for emails. It's immediate, organized, and you have a record of all your communications. Some families use messaging to give their caregivers special instructions. Others use it to share photos or updates with other family members.
Everyone involved in the care—you, your caregiver, our team—can stay connected and informed in one place.
In-app conversation thread
Quick communication
Why this technology matters
When families have visibility and clear communication, something important happens: trust builds faster and care gets better.
No more guessing
You don't have to wonder if care is happening. You see it in real-time. That's not spying—it's transparency. It's how we build trust.
Better decisions
With detailed notes and observations, you can make informed decisions about your loved one's care. You'll notice changes and trends that matter.
Peace of mind
For many families, knowing what's happening is the difference between worry and peace of mind. Porter gives you that. You're never in the dark.
Your privacy and security matter
All information in Porter is encrypted, private, and only accessible to you and your care team.
Porter uses enterprise-grade encryption and security protocols. We don't sell your data. We don't share it with third parties. We only use your information to provide and improve the care you're receiving. Your health information is treated with the respect and confidentiality it deserves.
Getting started with Porter
Download the app
Available on iOS and Android. Search for "Porter" or ask us for a direct link.
Log in
Use the login credentials we provide when you sign up for care. One account for all family members.
Invite others
Share care visibility with other family members. Everyone who needs to know can stay informed.
Start monitoring
Once care begins, you'll start seeing check-ins, notes, and can message your care team whenever you need.